COVID-19 Update - HAUS 820

Hello all! In lieu of COVID-19 and the state continuing to open back up, we wanted to update you all on our current standing. We are still working remotely for the most part and limiting our office presence until further notice. This is in an attempt to avoid any unnecessary contact and prevent the spreading of germs. Although our physical office is still closed, we are all working normal hours from home. We are still able to maintain our current operations at this time (6/16/2020). We are able to give in person tours, which is very exciting! Our current tour hours are Tues-Thurs from 12-3pm until further notice. You can email inquiry@haus820.com or call 888-428-7820 to set up a tour if you’re interested in seeing the venue. We are still accepting event bookings and would love to talk to you more about hosting an event here later this year if you are looking to do so.

We’ve created a deeper explanation of things in a COVID-19 Guide in regards to Haus 820 operations for events and how to be intentional about your guests’ safety. You can find that guide here.

We can currently hold up to 50% capacity for events, which is 250 people seated. 

The City of Lakeland has extended the city-wide mandate for mask wearing for all inside businesses until September 8th. You can see a copy of the meeting decision HERE.

We know this is yet another curveball and decision that you will need to navigate. Please contact us with any questions or concerns you may have. We are here to help!

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It is our responsibility to make sure that Haus 820 is as safe and clean as possible and we want you to feel confident in bringing your guests here. We are adding supportive cleaning measures to our operations plan to ensure safety (which you can find detailed in the guide). We will provide updates on the status of our operations via Instagram & through Honeybook with our clients, alerting you to any potential delays or required changes.
We are working our absolute hardest to accommodate the rescheduling of events that have had to be cancelled due to COVID-19. Our pricing is based on the day of the week and the year. For example: a Saturday event in 2020 is not the same price as a Saturday event in 2021. If you want to reschedule your event, we can either transfer the amount you have paid to be used on a day that is priced the same, or if you choose a day that costs more, you will pay the difference.
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The best way to reach us is via email at inquiry@haus820.com or through the contact form on our website. You can also reach us by phone at 888-428-7820 if you have any questions or concerns. ⠀⠀⠀
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We sincerely apologize for any inconvenience this has caused and hope you all understand our position during this unexpected time. Amid the disruption and uncertainty, know we truly value your business and appreciate the trust in us that every event represents. We are committed to continue providing the reliable experience that you expect, through this time and always, and to help keep your celebration moving forward.
Our action plan is to follow government and CDC regulations. Don’t hesitate to reach out to us for anything!